Privacy Policy
Krooz TV US

Welcome to Krooz TV US, the leading provider of high-quality IPTV services designed to deliver live and on-demand entertainment directly to your device. This Privacy Policy describes our policies and procedures for collecting, using, and disclosing your data when you use our service. It also tells you about your privacy rights and how the law protects you. By using our service, you also agree to our Terms of Service. We are committed to protecting your personal information and your right to privacy.

Your privacy matters to us. As part of our commitment to transparency, this Krooz privacy policy outlines everything you need to know about how we handle your data, whether you’re browsing our site, signing up for a trial, or enjoying uninterrupted streaming through our platform.

Table of Contents

• 1. Introduction
• 2. Information We Collect
• 3. How We Use Your Information
• 4. Data Sharing
• 5. Data Retention
• 6. Your Rights
• 7. Security
• 8. Cookies and Tracking
• 9. Children’s Privacy
• 10. Changes to This Policy
• 11. Contact Us

1. Introduction

At Krooz TV US, we are committed to protecting your data in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for users in the EU/EEA. This Privacy Policy applies to all visitors, users, and others who access our Service.

By using our IPTV service, you consent to the collection and use of your personal information as described in this document. Please read this Krooz privacy policy carefully to understand your rights and how we safeguard your data.

2. Information We Collect

We collect the following types of data:

• Personal Information: Name, email address, billing address, and payment details.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent, and clicks.
• Cookies and Tracking Technologies: See section 8 below.

3. How We Use Your Information

We use your data to:

• Provide and improve the Krooz TV US IPTV service
• Process transactions and manage subscriptions
• Communicate with you via email or live chat
• Send service updates and promotional offers (only with consent)
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers assisting with operations (e.g., payment processors, customer support)
• Legal authorities, when required by law
• Analytics services to help improve our platform

All third parties are obligated to protect your data.

5. Data Retention

We retain your information as long as:

• You have an active account
• Required by applicable laws (e.g., for tax, legal, or accounting purposes)
• Up to 6 years for service improvement and record-keeping, unless deletion is requested

6. Your Rights

Depending on your location (e.g., EU/EEA, California), you have the right to:

• Access, update, or delete your data
• Object to or restrict data processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, email us at support@krooztvus.com.

7. Security

We use encryption, firewalls, and access control to safeguard your data. However, no online service can be 100% secure, so please take steps to protect your information.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Recognise returning users
• Personalise your experience
• Analyse traffic and performance

9. Children’s Privacy

Krooz TV US does not knowingly collect information from children under 13. If we learn that we have, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

11. Contact Us

If you have questions or concerns, please contact us:

• Email: support@krooztvus.com
• Website: https://krooztvus.com

Thank you for trusting Krooz TV US.